For Users
What payment methods are accepted Tgo?
What payment methods are accepted Tgo? We accept payment through various modes including Cash, Credit Cards, and Tgo Wallet.
What is the estimated delivery time for the order?
What is the estimated delivery time for the order? The delivery time is usually within a 45-minute to 1-hour window,
What is the process for obtaining taxi services through Tgo Ride?
What is the process for obtaining taxi services through Tgo Ride? To book a taxi with Tgo Ride, follow these steps:Download the Tgo app on your smartphone.
Could you provide some recommendations for packing items when utilizing Tgo Send services?
Could you provide some recommendations for packing items when utilizing Tgo Send services? Tgo Send offers a comprehensive Packaging Advice page on our website
Is there a fee associated with utilizing Tgo Service?
Is there a fee associated with utilizing Tgo Service? Tgo Service is offered at no cost to our clients.
Is a prescription required to place an order for medication through Tgo Medi?
Is a prescription required to place an order for medication through Tgo Medi? It is not acceptable to purchase medicines without a valid prescription.
What is the estimated delivery time for medication orders placed through Tgo Medi?
What is the estimated delivery time for medication orders placed through Tgo Medi? Our goal is to deliver within 24 hours whenever possible.
Is there a cancellation fee for bookings made through Tgo Booking?
Is there a cancellation fee for bookings made through Tgo Booking? Tgo Booking does not impose cancellation fees.
Is Tgo Market's service available throughout the entire island?
Is Tgo Market's service available throughout the entire island? Currently, Tgo Market is limited to Negombo.
How to delete my account?
To initiate the deactivation of your account, kindly navigate to the Tgo Help Center and click on Report an issue to submit your issue.