At Tgo Platform, we prioritize customer satisfaction and are committed to resolving any issues you may encounter. Whether it is a concern about our services, a technical glitch, or any other matter, we are here to help.

If you have any issues regarding any service we cater through our platform, you can report them using our dedicated form. This form ensures that your complaints are addressed efficiently and effectively.

How to File a Complaint

1. Access the Form: Click the Form link to open the complaint submission form.
2. Fill in the Details: Provide detailed information about the issue you are experiencing. The more specific you are, the quicker we can address your concern.
3. Submit the Form: Once you have completed the form, click the submit button. Our customer service team will receive your complaint immediately.

Our Commitment to You

Upon receiving your complaint, our team will:

• Acknowledge receipt of your complaint within 24 hours.
• Investigate the issue thoroughly.
• Provide a resolution or update within a specified timeframe.

We understand the importance of your feedback in improving our services and ensuring a seamless experience for all our users. Your satisfaction is our priority, and we are dedicated to resolving any problems promptly and professionally.