Tgo Help Center — Tgo Help Center

Welcome to Tgo Help Center!

We have provided answers to a lot of common questions below so that you can learn how to get your tasks completed.

For Users (12)

What payment methods are accepted Tgo?What is the estimated delivery time for the order?What is the process for obtaining taxi services through Tgo Ride?Could you provide some recommendations for packing items when utilizing Tgo Send services?Is there a fee associated with utilizing Tgo Service?

For Riders (7)

What benefits are available to riders who register with Tgo?What is the process for registering a vehicle with Tgo?What are the areas Tgo covers?Are there restrictions on the type of items that can be transported through Tgo delivery services?What is the appropriate method to get in touch with the Tgo driver support?

For Merchant (7)

How long will it take to deliver to the customer?I posted an ad on Tgo Mall, but I can not find it. What's wrong?How do I update the payment method as a merchant?How long do ads stay on the Tgo Mall?How can a car dealer/travel agent/real estate agent sign up with Tgo Mall?

Tgo Food (5)

I need to stop or change my order! How can I make this happen?Do you support bulk orders?How long does it take to get the order delivered?What ways can I pay for Tgo Food?How do I update payment method?

Tgo Send (6)

Do you have a delivery service for parcels overnight?Do you have a delivery service for big parcels?Got any advice for packing when using a delivery company?Can I reserve a delivery rider after work hours?What can't you transport?

Tgo Medi (8)

How can I order my medicine?Can I order more than one prescription at a time?How can I see if my medicine order is in stock?Can I know the price before placing the order?Can I change the order once I confirm?

Tgo Ride (4)

How can I hire a taxi?What kinds of vehicles can I get on Tgo Ride?Where can I use Tgo Ride now?I left something in the taxi, how can I get it back?

Tgo Service (5)

Who's responsible for the work done by Tgo Service providers?How can I add my service as a provider?Do I have to pay for this service?What are the areas you cover?I'm getting messages about an ad I didn't put up. Can you assist?

Tgo Booking (5)

Will I be charged a fee if I cancel my booking?What payment methods are accepted?How can I get an invoice?Can I check in if I arrive when the check-in desk is closed?Can I make changes to my booking on Tgo Booking?

Tgo Mall (5)

How long do ads stay on the website?I put up an ad but can't find it. What's the problem?How can a car dealer/travel agent/school/real estate agent sign up with you?Can I place an order without registering?What are the benefits of registration?

Tgo Market (4)

What happens if I accidentally select the wrong location and place an order through Tgo Market?Can I track my order on Tgo Market?Do you’ll deliver island-wide?When will I get my delivery?

Popular Articles

How to delete my account?

Can I reserve a delivery rider after work hours?

Is a prescription required to place an order for medication through Tgo Medi?

What payment methods are accepted Tgo?

What benefits are available to riders who register with Tgo?

How to pay the money owed to the tgo company?

What is the estimated delivery time for the order?

What is the process for registering a vehicle with Tgo?

Can I know the price before placing the order?

Are there restrictions on the type of items that can be transported through Tgo delivery services?

What are the areas Tgo covers?

How long do ads stay on the website?

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